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Trust

Security at KanGate

KanGate connects project evidence to the people, work, and requirements it supports. We design the platform to make the basis for a decision visible and keep access tied to authorized work.

Protecting customer information

We use administrative, technical, and physical safeguards designed to protect personal information. The specific safeguards for a customer deployment depend on its environment and agreement with KanGate.

Access to project work

KanGate uses authentication and role-dependent permissions. The service enforces project and package authorization so access to records is tied to a user’s permitted work. Account administrators manage access for their organization.

Connected sources

Customers choose which supported services to connect. KanGate processes information from those sources for customer-authorized workflows and according to the applicable customer agreement. Connected services have their own terms and privacy practices.

Evidence integrity

KanGate keeps source and revision context with project records and makes current and historical states traceable. A document’s presence in the system does not, by itself, mean the document has been accepted as evidence or that work is ready for release. Applicable requirements and the designated reviewer still govern acceptance and formal release.

Retention and deletion

Customer Data is retained and deleted under the applicable customer agreement and valid customer instructions. Other retention periods depend on the information and applicable obligations. See our Privacy Policy for details, including connected services and backup copies.

Report a concern

For a private security report, email jamie@kangatetech.com. Please avoid sending passwords or sensitive project files in an initial report.

For more information about use of the service, see our Terms and Conditions.